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NuSpecies' Operation Updates - COVID

Posted by Jillian Pelliccio on
NuSpecies' Operation Updates - COVID

In light of the rapid spread of the Omicron variant of COVID-19, our locations have reinstated curbside pickup only. 

We'll keep you informed of business hour fluctuations for each location as they arise through app notifications and emails. NuSpecies' app is updated as soon as any variation in business hours occurs.

A properly fitting mask is required for service.

images showing that the only acceptable way to wear a mask is over your mouth and nose.

Curbside Pickup Process

  1. You can order in advance by calling client services at 1-845-440-7458 OR you can come to our location at your convenience.
  2. If you have questions about what you need to buy, please try and figure that out with client services before coming to the location so that you don't have to stand at the door with the employee and increase each other's exposure by having a longer conversation.
  3. At the location, you'll remain outside the door. There will be an acrylic barrier and a table between you and the employee, so you won't be able to enter.
  4. The employee will come to the door and ask you for your name if you ordered already or ask what you'd like to buy. 
  5. If you're picking up a pre-paid order, please show your ID.
  6. Please close the door while the employee retrieves your package or processes your transaction.
  7. DOUBLE CHECK BEFORE YOU LEAVE. Please check your receipt, the items in your bag, and your change if you paid cash. We don't accept returns, so we'll need to correct any mistake while you're still at the door.

An image that repeats the same numbered list in this article and includes a letter from Aston and Jillian asking for patience during this difficult time.

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  • Kayla - NuSpecies Media Director on

    @Sonia Davidson – No, our liquid formulas don’t require refrigeration. We suggest keeping them in a kitchen cabinet.

  • Sonia Davidson on

    Do I put the liquid products in the fridge after I open them.

  • Hugo Sekou King on

    I have been listening to Aston on 93.5 for about a month now and the teaching from our ancestors through Aston is really up-lifting. I was listening to the civilization series on Kushites/Kemet on the app. I have a question about the Edifices of the dead?

  • Aston on

    @Giana – Yes, NuSpecies provides free health education on Irie Jam’s show.

  • Aston on

    @Adewole – Thank you!

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