Shopping Cart

Why You Aren't Getting NuSpecies' Email

Posted by Olivia Pelliccio on
Why You Aren't Getting NuSpecies' Email

If you subscribed to NuSpecies' list to benefit from discounts and exclusive content from Aston & Jillian, here's what you need to check to be sure you get our emails!

Gmail Users - Promotions Tab

Gmail has a cool feature that separates promotions from companies from your regular email from individuals. The only problem with this feature is if you want NuSpecies' emails to be sent directly to your inbox rather than "Promotions", so you don't miss any discounts or communication from us. If you've been missing our emails because of this, just click on Promotions now and look for one of our emails. All you need to do is click on the email line and hold while dragging the email on top of your "Inbox" tab. This tells Gmail that you want NuSpecies' emails to go directly to your Inbox every time! Watch this quick video if you need extra help. 

Reconfirming Your E-mail Subscription with NuSpecies
Due to new laws that protect consumers from spam marketing, a portion of our email list is being subjected to a process called "Reconfirmation". If your email was one of them, it means that our email software stopped sending you our emails. On October 12, 2018, we sent a "Reconfirm" email to all subscribers on that list. If you get this email it means that you're temporarily removed from our list until you click the "Confirm" button in that email. If you don't do this, you won't get anymore email from us. If you missed this email, let us know and we'll send it to you again.

Older Post Newer Post


Leave a comment

Please note, comments must be approved before they are published